We get these a lot :)

If you have a specific Q about Secretreza products or your order, you’re in the right place!

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Nope!Unlike other types of hair removal, Secretreza is basically painless – no clenching your teeth, nicking your knee, or ripping anything off.

Most customers notice a reduction of hair growth after just 3-4 uses, then complete results after 12 uses.

This can vary depending on the coarseness of your hair and the area you’re treating, but you’ll notice your hair gradually grow back slower and sparser with each treatment.


Redline leads to a permanent reduction of hair growth. That being said, results vary from person to person

We recommend completing Secretreza treatment once a week for 12 consecutive weeks. If you’d prefer, you can use it up to twice a week for faster results.

After the initial 12-week treatment period, use your Secretreza handset once a month for three months, or as needed. From then on

Our handsets are dual voltage (110V~240V), so they work everywhere in the world. Every Secretreza Laser device comes with a 12V power supply with the correct plug type for your country. (e.g., USA orders receive 2 straight prongs, EU receive 2 round prongs.)

To clean your handset, first disconnect the device from the electricity supply. Then, wipe the device down with a clean, dry cloth and 70% alcohol. (Don’t use acetone or other abrasive fluids – they may damage your handset.) Then, use a dry cloth or paper towel to dry the device.

Never immerse your handset or any of its parts in water.

Don’t toss your razors just yet! Shaving is an important step in preparing your skin for LASER treatment. Shaving takes your hair down just enough to prevent burns while leaving the root intact under the surface so your LASER handset can target it. Other forms of hair removal, such as waxing and tweezing, remove the hair root entirely, inhibiting LASER treatment. .

That being said, if the area you’re treating is already hairless and smooth to the touch, shaving isn’t necessary.

The flash lamp in our handset is a Xenon Quartz Raytube, equipped with a glass filter to filter out harmful UV rays.

Safety Tips

We recommend waiting until hair growth maturity to begin laser hair removal treatment. This typically occurs at around age 13, though certain ethnicities may see hair growth maturity at younger ages

Nope! No need to wear eye protection while using Secretreza handsets. While laser does use bright flashes, every handset is fitted with a sensor and will never flash unless the flash window is pressed against your skin. That being said, we recommend looking away from the light as it flashes

Although there is no evidence showing that Laser has negative effects on pregnant women, to be safe we do not recommend at-home Laser treatment while pregnant

We do not recommend performing Laser treatment over very dark freckles or moles, though light freckles are typically fine. If you have an area you wish to treat that has dark freckles or moles, we recommend coloring over them with a white pencil before treatment.

We do not recommend performing IPL treatment over tattoos as it could result in painful burns, but going around tattoos to treat an area is fine.

If you have recently tanned, we recommend waiting 3-4 days before using your Secretreza Laser handset. If you’re planning on tanning after Laser treatment, we recommend waiting 48 hours


Short answer? Yep!

Laser is a popular, well-researched option for safe and effective long-term hair removal. Redline itself is FDA-cleared, FCC, CE, and RoHS certified for safe at-home use. Also, all UV rays are filtered to protect your skin.

Most customers notice a reduction of hair growth after just 3-4 uses, then complete results after 12 uses.

This can vary depending on the coarseness of your hair and the area you’re treating, but you’ll notice your hair gradually grow back slower and sparser with each treatment.

Just about anywhere!

You can Redline on your legs, arms, bikini area, face, and just about anywhere else you have unwanted body hair. 

(just be sure to not get too close to your eyes).

We recommend choosing a lower intensity when treating the bikini area, inner thighs, and buttocks, as the skin is often more sensitive there

No recurring costs! Redline is equipped with UNLIMITED flashes. No replacements or refills necessary.


Shipping times vary depending on your location, but most orders arrive within 5-12 business days. If your item takes over 20 business days to arrive, please contact us at and we will confirm the status for you.

We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.

We strive to dispatch all orders within 1-3 business days. All orders include tracking from dispatch to delivery.

We ship all orders in durable packaging to ensure items are not damaged during transit.

We are not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses. However, if you have a question about your order, contact us at and we’ll assist as much as possible to trace missing parcels or investigate delayed packages

We will send you a tracking number to your email once your package has been shipped.

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.


If you’re not satisfied with your Secretreza purchase, email us at info@secretreza .com and we’ll help you initiate the returns process and let you know where to send your items to. Learn more about our return policy here>

If your device malfunctions or has any defects within one year of use, we’ll send you a replacement free of charge please contact us at