WE'VE GOT YOU COVERED WITH FREE SHIPPING WORLDWIDE! NO MATTER WHERE YOU ARE, IT'S ON US!

Nobody wants to pay for shipping, right? And everyone deserves to adore their skin!

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Shipping Timelines


North America
United States 7-12 business days
Canada 6-12 business days
Mexico 10-15 business days
Note: Shipping to Alaska and Hawaii might take 15-20 business days. We do not ship to military addresses (APO/FPO).
Asia
Malaysia 7-10 business days
Saudi Arabia 5-12 business days
Kuwait 5-12 business days
Qatar 5-12 business days
United Arab Emirates 5-12 business days
Bahrain  5-12 business days
Jordan 5-12 business days
Iraq 5-12 business days
Lebanon 5-12 business days
Singapore 5-10 business days
Japan 5-10 business days
Rest of Asia 10-15 business days
Europe
United Kingdom 7-10 business days
Ireland 8-12 business days
Netherlands 10-13 business days
Spain 7-12 business days
Sweden 10-15 business days
Germany 10-15 business days
France 7-10 business days
Italy 8-12 business days
Switzerland 8-12 business days
Rest of Europe 10-15 business days
Australia
Australia 7-12 business days
New Zealand 7-12 business days
Africa
South Africa 10-15 business days
Rest of Africa 10-20 business days

Handling:

All orders will typically be dispatched within 1-3 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. SECRETREZA™ is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and SECRETREZA™ will assist as much as possible to trace a missing parcel. SECRETREZA™ is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.


Tracking your order:

We will send you a tracking number via email once your package has been shipped.
Track your package here


Shipping Inquiries:

Please direct any shipping questions to info@secretreza.com. We’ll respond within 1 business days.


Refunds & Returns: 

90-Day Returns: 
It’s simple: try your device out and if you’re not satisfied with your Secretreza beauty tool purchase, send it back and we’ll refund you in full. Click here for more details.

One-Year Warranty: 
All Secretreza beauty tools are covered by a 5-years warranty. If your device malfunctions or has any defects within one year of use, we’ll send you a replacement.