1- Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from secretreza.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Terms and Conditions of SMS/MMS Marketing Program
11394916 Canada Inc. (hereinafter referred to as “we”, “us”, “our”) offers mobile messaging software (the “Software”), which you agree to use and participate in subject to the Mobile Messaging and Privacy Terms and Conditions. Policy ("Agreement"). By signing up for or participating in any of our Programs, you accept and agree to these Terms and Conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual arbitration only, as detailed in “Dispute Resolution” below. This Agreement is limited to the Program and is not intended to modify other terms and conditions or the privacy policy that may govern the relationship between you and us in other contexts.

User Subscription: The Software allows Users to receive SMS/MMS messages on a mobile phone by actively subscribing to the Software, for example through online or application-based registration forms. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or pre-recorded mobile messages to the phone number associated with your subscription, and you understand that consent is not required to make any purchase from us. While you agree to receive messages sent using an autodialer, the foregoing shall not be interpreted to mean or imply that any or all of our mobile messages are sent using an automated telephony system ("ATDS" or "autodialer") . Data and messaging charges may apply.

User Opt-out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any mobile phone message from us in order to opt out of the Program. You may receive an additional phone message confirming your decision to withdraw. You understand and agree that the foregoing choices are the only reasonable ways to opt out. You also understand and agree that any other method of opting out, including, without limitation, texting words Duty to notify and indemnify: If at any time you intend to stop using the mobile phone number that was used to sign up for the programme, including by canceling the service plan or sell or transfer your phone number to another party, you agree to this. Complete the user opt-out process described above before terminating your use of the Mobile Number. You understand and agree that your agreement to do so is an essential part of these Terms and Conditions. You also agree that if you stop using your mobile phone number without notifying us of such a change, you agree that you will be responsible for all costs (including attorneys' fees) and liabilities incurred by us, or any party assisting in the delivery of mobile messages, as a result of claims made by us. Provided by individual(s) This mobile phone number is subsequently assigned. This duty and the Agreement shall survive any revocation or termination of your agreement to participate in any of our programs.

You agree that you shall indemnify us, defend for, and hold us harmless from any claim or liability arising from your failure to notify us of a change to the information you have provided, including any legal claim or liability under law. § 227, et seq., or similar state and federal laws, and any regulations issued by the United States attempting to contact you at the mobile phone number you provided.

Program Description: Without limiting the scope of the Program, users who choose to opt-in to the Program can expect to receive messages relating to the marketing and sale of secretreza.com beauty products.

Cost and Frequency: Message and data rates may apply. The Software includes recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.

Support Help: For Support regarding the software, text "HELP" to the number you received messages from or write to us at info@secretreza.com. Please note that the use of this email address is not an acceptable method to opt out of the programme. Unsubscribe must be submitted according to the above procedures.
MMS disclosure: The program will send SMS TMs (message termination) if your mobile device does not Supports MMS messages.

OUR WARRANTY DISCLAIMER: The software is provided on an "as is" basis and may not be available in all areas at all times and may not continue to function if product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delay or failure to receive any mobile phone messages in connection with this programme. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is beyond our control. T-Mobile is not responsible for late or undelivered mobile messages.

Participant Requirements: You must have your own wireless device, be able to send two-way messages, use a participating wireless carrier, and be a wireless subscriber with a text messaging service. Not all cell phone service providers provide the service needed to participate. Check your phone's capabilities for specific text messaging instructions.

Age Restrictions: You may not use the Platform if you are under thirteen (13) years of age. If you are using or interacting with the Platform and you are between thirteen (13) and eighteen (18) years old, you must have your parent or legal guardian's permission to do so. By using or engaging in the Platform, you represent and agree that you are at least thirteen (13) years old, between thirteen (13) and eighteen (18) and have permission from your parent or legal guardian to use or engage in the Platform, or The age of majority in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted under applicable law in your jurisdiction to use and/or transact on the Platform.

Prohibited Content: You acknowledge and agree not to submit any Prohibited Content via the Platform. Prohibited content includes:

- any fraudulent, defamatory, obscene, threatening, harassing or stalking activity;

- objectionable content, including profanity, obscenity, obscenity, violence, bigotry, hatred, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age;

- pirated computer software, viruses, worms, Trojan horses, or other malicious code;

- any unlawful product, service or promotion if such product or service is received or promoted;

- any content that includes and/or refers to personal health information that is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology Clinical and Economic Information Technology Act (“HITEC” Act); And

- Any other content prohibited by applicable law in the jurisdiction from which the message is sent.
Dispute Resolution: In the event of a dispute, claim or disagreement between you and us, or between you and Stodge, LLC d/b/a PostScript or any third party service provider acting on our behalf to transmit mobile messages within the scope of the Program, arising out of or relating to legal claims federal, state, or common law claims, or this Agreement, or its breach or termination, enforcement, interpretation, or validity, including to limit the scope or applicability of this Agreement to arbitration, such dispute, suit, or controversy will be, to the fullest extent Allowed by law, determined by arbitration in Montreal, Quebec, Canada before a single arbitrator.

The parties agree to submit the Dispute to binding arbitration in accordance with the then-current American Arbitration Association ("AAA") Commercial Arbitration Rules. Except as provided in this Agreement, the arbitrator shall apply the substantive laws of the federal judicial district in which 11394916 Canada Inc. has its place of business. , regardless of its conflict of laws rules. Within ten (10) calendar days after a Request for Arbitration is submitted to a party, the parties shall jointly select an arbitrator who has at least five years experience in that capacity and who has knowledge and experience in the subject matter of the dispute. If the parties have not agreed on an arbitrator within ten (10) calendar days, the party may request the American Arbitration Association to appoint an arbitrator who must meet the same experience requirements. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA rules governing emergency protection measures shall be applied instead of seeking emergency injunctive relief from the court. The arbitrator's decision shall be final and binding, and neither party shall have rights of appeal except those provided in Section 10 of the FAA. Each party shall bear its share of the fees paid to the arbitrator and administration of the arbitration; However, the arbitrator must have authority to order a party to pay all or any part of such fees as part of a justified award. The parties agree that the arbitrator shall have authority to award attorneys' fees only to the extent expressly permitted by law or contract. The arbitrator has no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate only on an individual basis, and this Agreement does not permit class arbitration or any claims made as a plaintiff or class member in any class or representative arbitration proceedings. Except as may be required by law, neither party nor the arbitrator shall disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section shall be invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect, invalidate or make any other term or provision of this Section The term or provision is not enforceable in any other jurisdiction. If for any reason a dispute proceeds to court rather than to arbitration, the parties hereby waive any right to a jury trial. This arbitration clause shall survive any cancellation or termination of your agreement to participate in any of our programs.
Miscellaneous: You warrant and represent to us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations under this Agreement, and nothing contained in this Agreement or in the performance of these Commitments will put you in breach of any contract or other obligation. The failure of either party to exercise any right under this Agreement shall in no way be deemed a waiver of any other rights under this Agreement. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary in order for this Agreement to remain in full force and effect and enforceable. Any new features, changes, updates, or improvements to the Software are subject to this Agreement unless expressly stated otherwise in writing. We reserve the right to change this Agreement from time to time. You will be notified of any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as amended.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
- communicate with you;
- screen our applications for potential risk or fraud; And
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and generally to improve and improve our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns) .

Share your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

dont follow
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

your rights
If you are located in Europe, you have the right to access the personal information we hold about you and to request that we correct, update or delete your personal information. If you wish to exercise this right, please contact us through the contact information below.

Additionally, if you are located in Europe, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete such information.

the changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

the palace
The Site is not intended for individuals under the age of 16.

call us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@secretreza.com

2- Refunds and returns

SECRETREZA™ We accept returns within 14 days of purchase on your device if it is returned in its original, unused condition, including packaging. This refund will be minus the actual shipping cost incurred for both sending and returning. The customer will be required to pay any shipping and customs costs to return our handset. If you would like to return your device, please email us at info@secretreza.com.

To be eligible for a return, your item must be in the same condition you received it in, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, you may contact us at info@secretreza.com. If your return is accepted, we will send you a returns shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any questions at info@secretreza.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can assess and correct the problem.

Exceptions/non-returnable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns of hazardous materials or flammable liquids or gases. Please contact if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on discounted items or gift cards.

The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we receive and inspect your return, and let you know if a refund has been approved or not. If approved, your money will be automatically refunded using the original payment method. Please remember that it may take some time for your bank or credit card company to process and send your refund as well.